THE STUDCORP OFFER IN PARTNERSHIP WITH XXX
In partnership with XXX, STUDCORP provides the health insurance plan you’ll need for your upcoming mobility program. This insurance is mandatory but don’t worry, it’s already included in your tuition fees!
Let’s start with a quick introduction: we’re an insurance brokerage firm specializing in student coverage.
Our offices are based in Bordeaux, and we offer a range of insurance solutions:
Health & Mobility (for your international stay)
Home insurance
Civil liability (for your studies and daily life)
Supplementary health insurance
DOCUMENTS YOU MUST DOWNLOAD BEFORE YOUR DEPARTURE
HOW TO CREATE MY STUDCORP ACCOUNT ?
You’ll receive an email from contact@studcorp.com at your address XXXX (don’t forget to check your spam folder).
Click on “Create my account” you’ll be redirected to a web page.
Fill in the requested information and create a password that includes: one uppercase letter, one lowercase letter, one number, and one special character.
You now have access to your personal account, where you can subscribe to our offers, download your Health & Mobility insurance certificate, view and access your policy documents, file a claim, or contact us.
To obtain your Health & Mobility insurance certificate, go to the Health & Mobility section and fill in your travel dates and destination.
Then simply click on “Download my insurance certificate.”
Your certificate is now available at any time in your STUDCORP account
COVERAGES INCLUDED IN MY PLAN
Discover the 10 main coverages included in your plan.
To view all coverages in detail, download the Coverage table.
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1
Medical expenses :
Your medical costs are covered up to €1,000,000 from the first euro, which means that if you spend €1, you’ll be reimbursed €1. Types of expenses eligible for reimbursement:
- Medical fees,
- Prescription drugs prescribed by a doctor or surgeon,
- Ambulance costs prescribed by a doctor for transport to the nearest hospital, only if coverage is refused by other insurance providers,
- Hospitalization costs, provided you are deemed unfit for transport by the Assistance’s doctors, after consultation with the local physician (hospitalization expenses incurred from the moment we are able to organize your repatriation are not covered), emergency dental care (up to €300)
COVID tests are reimbursed only if prescribed by a doctor. -
2
Luggage :
You are covered up to €2,000 for your luggage, personal belongings, and effects that you take with you or purchase during your trip, while away from your primary or secondary residence, in the event :
- Theft,
- Total or partial destruction,
- Loss during transport by a carrier. -
3
Visit from a relative:
If you are hospitalized on site, as decided by our medical team, before your medical repatriation, for a period longer than 5 days, we will organize and cover the round-trip transportation (1st class train or economy-class scheduled flight) of a family member residing in the same country as you, as well as their accommodation expenses (room and breakfast). Hotel costs are limited to €50 per night, for a maximum of 10 nights. -
4
Repatriation:
If you are injured or become ill, including in the event of an epidemic or pandemic, during a covered trip, we will organize and cover your repatriation to your home or to a hospital near your residence. Only medical considerations will determine the date of repatriation, the choice of transportation, and the hospital destination. -
5
Early return:
If you must cut your trip short for any of the reasons listed below, we will cover your additional transportation costs, as well as those of your insured family members or any other person covered under this policy who is traveling with you, if the original return tickets cannot be used due to the event. Reimbursement is based on a 1st class train ticket or an economy-class scheduled flight.
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6
Hotel expenses following quarantine:
If you are required to extend your stay due to quarantine, we will organize and cover hotel expenses (room and breakfast) for you and, if applicable, your insured family members or an insured travel companion — up to €80 per night, for a maximum of 14 nights. Coverage applies in the following situations:
- Hospitalization of a family member, the person responsible for caring for your minor and/or disabled child remaining at home, or your professional replacement
- Death of a family member, the person caring for your minor and/or disabled child remaining at home, or your professional replacement
- Serious damage affecting your primary residence in your country of residence -
7
Psychological support following quarantine:
In the event of significant trauma resulting from quarantine related to an epidemic or pandemic, we can, at your request, arrange telephone contact with a psychologist during the quarantine period, within the limits specified in the Schedule of Benefits. These sessions are entirely confidential. This support service is intended as emotional assistance and should not be confused with psychotherapy performed by a licensed practitioner. As the caller is not physically present, this service cannot replace professional psychotherapy. -
8
Search and rescue costs:
We will cover search and rescue expenses up to €5,000 in the event of an incident that endangers your life, whether at sea or in the mountains. Only costs billed by duly authorized organizations for such activities are eligible for reimbursement. Under no circumstances can we replace or act on behalf of local emergency rescue services. -
9
Advance of bail and payment of lawyer’s fees:
While traveling outside your country of residence under a covered trip, you may face legal proceedings or imprisonment due to the unintentional violation of local laws or regulations. We will advance the bail amount required by local authorities to secure your provisional release, up to €7,500. This advance must be repaid within one month following our request for reimbursement. If the bail amount is refunded to you by the local authorities before this period, it must be immediately returned to us. We may also reimburse up to €3,000 in legal fees for the services of a legal representative you freely choose, provided that the alleged offense is not subject to criminal penalties under the country’s legislation. -
10
Repatriation of the body:
If you pass away during a covered trip, we will organize the repatriation of your body to the place of burial in your country of residence. In this context, we cover: The transportation costs of the body. The preservation or embalming expenses required by applicable law. The costs directly related to the transport (handling, special arrangements, packaging) up to the limit specified in the coverages table.
Here are some general exclusions of the policy :
HOW TO MANAGE MY CLAIMS ?
To ensure your claims are properly covered, it’s essential to follow these steps carefully!
Unfortunately, if the procedures are not correctly completed, you may not be eligible for reimbursement.
Need assistance to return to France ?
Need a reimbursement ?
Need assistance in case of hospitalization?
For other claims, baggage, civil liability, or personal accident, report them within 5 days online through your client area or by email at sinistre@studcorp.com.
Contact us:
📞 Phone: +33 (0)1 49 65 24 14 (please include your policy number: 080497)
💬 WhatsApp: +33 (0)6 02 64 85 96
📧 To report a claim: sinistre@studcorp.com
📩 For any questions or requests: contact@studcorp.com
DO NOT LEAVE THE HOSPITAL OR DOCTOR’S OFFICE WITHOUT A DETAILED MEDICAL REPORT
OUR OTHER INSURANCE SOLUTIONS
HOME INSURANCE
To insure your accommodation whether you live alone or in shared housing
- Mandatory insurance
- From studio to 5 bedrooms
- Eligible for roommates
from € 6,67 per month
PERSONAL LIABILITY INSURANCE
For all everyday situations
- Instant certificate
- Compliant with requirements
- Eligible for internships
only €10 per year
COMPLEMENTARY HEALTH CARE
For complete protection
- 5 levels of coverage
- Single rate for ages 18–21
- Eligible for 100% Health coverage
from € 8,33 per month